Hi there, thanks for stopping by!
Although I was born and bred in rural Herefordshire UK, I have lived and worked in London, Bremen, Brussels, Paris, New York and Auckland, New Zealand.
I describe myself as a catalyst, creative thinker and problem solver.
For the past 20 years or so, I have worked mainly in the corporate space, but I am equally excited about helping small business leaders overcome their challenges in order to help their businesses stand out from the crowd. That is why I started Tall Poppy Leaders in 2016.
I thrive on positive energy and love to be involved at the beginning of a project or challenge, sitting at the table with like-minded, highly motivated, smart people with a problem to solve.
Having run big customer experience improvement programmes at Virgin Media and global customer experience feedback programmes more recently, I am a dedicated and passionate member of any team I work in.
With a background in training and at ease in front of any audience, I am at home working around technology, developing customer experience and digital marketing strategy. Oh, and I love public speaking too!
Married to Trish, the founder of The Pilates Foundry, I also practice what I preach at Tall Poppy Leaders by helping her develop strategies and implement them so we can deliver effective customer communications and experiences and grow the business profitably.
