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Consistency is key

August 28, 2015 By Ryan

consistency

Consistency is the watchword in customer experience. Every person in your business should deliver a similar experience to your customers.

Filed Under: 30 day challenge Tagged With: #CHA30DayChallenge, 30 day challenge, consistency, Virgin

Look at your brand promise

August 20, 2015 By Ryan

brand promise

Your brand promise is integral to your business success. It sets your customers’ expectations and those of your potential team members too. How well defined is your brand pro

Filed Under: 30 day challenge Tagged With: #CHA30DayChallenge, Aldi, brand, brand promise, customer expectations, John Lewis, Richard Branson, Virgin

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