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How (often) to solicit feedback?

March 5, 2013 By Ryan Leave a Comment

The other morning, whilst queueing for my coffee at my local Caffe Nero, (other coffee companies are available {but they’re not as good}), I found myself listening to the conversation going on behind the counter between the team members serving us. “Now remember, 2 feedbacks each of you per shift please!”. This was swiftly followed […]

Filed Under: customer experience Tagged With: customer experience, thoughts, written on the run,

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