Since the original post, Cobalt Apps have migrated Dynamik, which was built on Eric Hamm’s Catalyst Theme, onto the Genesis Theme framework produced by Studiopress. Whilst Catalyst is still supported, anyone starting out today, I recommend you invest in the Genesis framework and then either create your own Wordpress theme by using Dynamik Web Builder […]
How (often) to solicit feedback?
The other morning, whilst queueing for my coffee at my local Caffe Nero, (other coffee companies are available {but they’re not as good}), I found myself listening to the conversation going on behind the counter between the team members serving us. “Now remember, 2 feedbacks each of you per shift please!”. This was swiftly followed […]
Responding to feedback
Well, today has been an object lesson in practicing what I preach when it comes to customer experience. Whilst I was initially really pleased with myself Sunday evening that I’d managed to launch my brand new website, there were a few things that bothered me, so I sent an email to a number of friends […]
