For the longest time we discussed doing a car boot sale. Perhaps a chance to make a few quid from some of our preloved belongings we thought. Well, we arrived late. And by late, I mean 6.45am!! The field was not only well-populated with cars (and vans) but many stands were already awash with people in […]
How (often) to solicit feedback?
The other morning, whilst queueing for my coffee at my local Caffe Nero, (other coffee companies are available {but they’re not as good}), I found myself listening to the conversation going on behind the counter between the team members serving us. “Now remember, 2 feedbacks each of you per shift please!”. This was swiftly followed […]
